GDPR Compliant
Privacy Policy
At MTX Studio, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
Last updated: August 17, 2025
Data Security
We use industry-standard encryption and security measures
Transparency
Clear information about what data we collect and why
Your Rights
Full control over your personal data and privacy choices
Data Controller
MTX STUDIO LTD
2nd Floor College House, 17 King Edwards Road
Ruislip, London, HA4 7AE, United Kingdom
Registered in England and Wales no. 15856187
Email: info@mtxstudio.com
Phone: +44 759 167 1763
Personal Information
When you contact us or use our services, we may collect:
- Name and contact details (email, phone number)
- Company name and business information
- Website details and technical requirements
- Communication preferences
- Payment information (processed securely through Stripe - we do not store card details)
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Referring website information
Service Delivery
- Providing web support and maintenance services
- Responding to your inquiries and support requests
- Processing payments and managing accounts
- Delivering project updates and communications
Business Operations
- Improving our services and website functionality
- Analyzing website usage and performance
- Complying with legal and regulatory requirements
- Protecting against fraud and security threats
Marketing (With Your Consent)
- Sending relevant service updates and newsletters
- Informing you about new features and services
- Providing promotional offers and discounts
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
Service Providers
- Hosting providers (Vercel) for website infrastructure
- Payment processors (Stripe) for secure transactions
- Email service providers (Resend) for communications
- Analytics providers (Google Analytics, Google Search Console, Google Tag Manager) for website performance
- CRM systems (Sanity) for content management
- Advertising platforms (Google Ads) for marketing campaigns
Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights and property.
We implement appropriate technical and organizational measures to protect your personal data:
- SSL encryption for all data transmission
- Secure servers with regular security updates
- Limited access to personal data on a need-to-know basis
- Regular security audits and monitoring
- Staff training on data protection best practices
Under UK GDPR, you have the following rights regarding your personal data:
Right to Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your data
Right to Portability
Request transfer of your data
Right to Object
Object to processing of your data
Right to Restrict
Request restriction of processing
We use cookies and similar technologies to enhance your experience on our website. For detailed information about our cookie usage, please see our Cookie Policy.
Types of Cookies We Use
- Essential cookies for website functionality
- Analytics cookies to understand website usage
- Preference cookies to remember your settings
- Marketing cookies (with your consent)
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Active client data: Duration of service relationship plus 7 years for legal requirements
- Inquiry data: 2 years from last contact
- Website analytics: 26 months
- Marketing data: Until you unsubscribe or request deletion
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to active clients
- Updating the "Last updated" date at the top of this policy
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please contact us.